Book a Consultation
Let's begin your experience.
Your first consultation is private, pressure-free, and completely personalized. Tell us about your needs — we’ll take it from there.
Inquiry Form
Reach out, in confidence.
hello@serenityhaven.co
Telephone
By private appointment
Service Area
Winter Haven & Greater Orlando
FAQ
Frequently Asked.
Every service is designed around your unique needs — private, structured, and delivered with the highest standard of care.
What services do you provide?
Three core services: Post-Op Concierge (recovery support after surgery), Family Concierge (coordination and logistics), and Recovery Stay (a curated, private recovery environment). Each is fully customized.
Are you a medical service?
No. We are a non-clinical concierge service. We do not provide medical care, diagnoses, or treatments. We provide logistical, comfort, and coordination support to complement your medical team’s care.
What areas do you serve?
We proudly serve Winter Haven and the Greater Orlando area in Central Florida. Please contact us to confirm availability in your specific location.
How does booking work?
It begins with a private consultation call. We learn about your needs, build a personalized plan, and confirm all details before service begins. There is no pressure on the initial call.
Is my information kept private?
Absolutely. Discretion is a cornerstone of our service. All client information is handled with the highest level of confidentiality.
How far in advance should I book?
We recommend reaching out as early as possible to ensure availability — especially for post-operative services. We do our best to accommodate urgent needs.